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Assistant Director Resident Services Waterloo, SE1
The merger of Family Mosaic and Peabody resulted in an organisation that is double in size of homes managed and will result in far more new tenancies each year than either organisation has ever dealt with through the development of new homes. Responsible for ensuring services are locally responsive and centralisation of services is minimised. The regional director will be challenged to help create the new organisation by combining new teams, benchmarking performance and costs and maintaining resident and staff satisfaction to agreed levels.
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Receptionist (Ah) Darwin Court, SE17
To support the customer service delivery of the Healthy Living Centre at Darwin Court has arisen. The post holder will provide high quality customer service support to service users of the Healthy Living Centre which is a focus for community groups, as well as a space for residents, user-led activities and social events. Facilities and activities can be attended both by the general public and by Peabody residents, all in aim of encouraging individuals to maximise their health, wellbeing and independence and providing them with the necessary resources and opportunities.
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Construction Quality Manager Waterloo, SE1
Peabody is a large, diverse organisation, employing over 3,000 people. This is a challenging management role, part of a growing business and adding significant value by providing leadership, development and support to employees across the new organisation. The role requires excellent communication skills, both written and verbal, with the natural ability to network and build effective relationships within the departmental team(s) and with key stakeholders across the organisation.
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Customer Care Incident Manager Pitsea, Essex SS13
The Customer Care Line is the hub for customer contact in relation to Housing Management and Repairs enquiries. We are looking for a Customer Care Incident Manager who will be the central point for the Customer Care Line (CCL) in the management of all the customer related repairs issues post origination of the work order.
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Customer Service Officer - Tenancy Management & Home Ownership Pitsea, Essex SS13
To be the first point of contact for all customers contacting the Customer Care Line (CCL) regarding housing calls such as anti-social behaviour, rents and service charges, tenancy management and housing options.
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Customer Care Line Repairs Officer Pitsea, Essex SS13
To be the first point of contact for all customers contacting the Customer Care Line (CCL) regarding repairs and property maintenance, providing appropriate advice and information (either by telephone; email; web chat or in writing) and dealing with the enquiries to maximise Right First Time resolution. Use questioning skills to establish priorities and raise jobs on the system.
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L&D Delivery Consultant Waterloo, SE1
This is a really exciting time to work within the Learning &OD team as there is a great opportunity to make a real difference to Peabody. Our vision of “Creating a Learning Culture where everyone has the opportunity to develop themselves and realise their true potential” is at the heart of everything we do. We will deliver this vision by working in partnership with the business and delivering solutions which are fit for our culture and people, combining face to face and digital experiences. You will play a key part in a team who are passionate about people development and are trusted throughout the business.
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Multi-Trade Operative Hailey Road, DA18 4AA
An opportunity has arisen for a Multi Trade with a wide range of skills in our Environmental Services Team maintaining our public open spaces. We operate from a bespoke base in Erith with a wide range of state of the art fleet and equipment supporting us. The work will be predominately based outside and varied, ranging from repairing street furniture to maintaining our play areas and more.
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Multi Trade Operative Various locations
Peabody Group Maintenance (PGM) is the in-house contractor for Peabody offering a customer-led service, dedicated to getting the work completed quickly and efficiently. We undertake all aspects of commercial, domestic and social housing maintenance including refurbishment, roofing and responsive repairs.
More details and apply
Multi Trade Operative Various locations
Peabody Group Maintenance (PGM) is the in-house contractor for Peabody offering a customer-led service, dedicated to getting the work completed quickly and efficiently. We undertake all aspects of commercial, domestic and social housing maintenance including refurbishment, roofing and responsive repairs.
More details and apply