Peabody employees

MP & Cllr Co-ordinator

Apply now Job no: 014383
Work type: Fixed-Term - Part Time
Location: Waterloo, SE1
Department: Customer Services
Salary: £18,000

To support the Customer Experience Team in the service we provide to our MP’s and Cllr’s by co-ordinating, logging and responding to all enquiries received. Working closely with the MP & Cllr Delivery Manager to ensure that we can provide a high quality, customer focused, efficient and timely service to our key stakeholders.

Skills/experience required:

Essential:

  • Able to support the Customer Experience Team with a professional approach and ensuring that the profile and expectations of the service are provided
  • Excellent written and verbal communication skills
  • Excellent skills in excel and PowerPoint
  • Focused on attention to detail to get things right first time
  • Target and deadline focused able to deliver results
  • Ability to prioritise workloads, manage multiple tasks and organise time effectively
  • Able to effectively develop and manage relationships internally and externally
  • Able to demonstrate a solution focused attitude with evidence of excellent problem solving and taking initiative skills
  • Able to project manage issues or tasks through to completion effectively

Behaviours:

  • Ambitious – aspirational in what we can provide for our residents
  • Caring – in how we treat colleagues, customers and partners
  • Collaborative – working effectively with others
  • Empowering – helping others to reach their potential
  • Trusted – to do what we say we are going to do

Please note this is a part time post for 20 Hours per week, 4 hours per day (flexible on start times and you can do more or less hours). This is a fixed term contract for 6 months.

If your experience any technical issues please email recruitment@peabody.org.uk quoting the job number in the subject bar.

Advertised: GMT Daylight Time
Closing date: GMT Daylight Time

Download job spec

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