Peabody employees

Head of New Homes & Quality

Apply now Job no: 497203
Work type: Permanent - Full Time
Location: Tower Bridge, SE1
Department: Development & Sales
Salary: £74,000 - £77,000

We currently have a great opportunity that has become available and we are seeking a self-motivated leader, with strong interpersonal skills and a commitment to collaboration to manage the day-to day activities of our new homes and quality team, which spans a range of activities from pre-completion quality management through into handover to day to day management.

Skills/Experience required

• A track record in the following:

o Identifying and diagnosing building defects and quality issues through the lifecycle of a building
o Leading a strong customer service culture across a team of diverse skills and backgrounds
o Working across a wide range of stakeholders to resolve complex and challenging issues.

• Substantial experience of leading and managing a multi-disciplinary department, with excellent communication skills, that generates confidence and respect with a wide variety of audiences.

• Excellent communication skills; proven record of preparing and delivering persuasive, high quality, written and verbal reports and presentations within the organisation up to Executive and committee level and externally.

• Proven track record of building and managing effective relationships with Leaders, peers, colleagues, partners and stakeholders.

• Proven experience of successfully leading, managing and coaching employees and supporting them through times of change.

• Proven track record of developing and leading on change management programmes through employee engagement, involvement and collaboration.

• Proven ability to collaborate with leaders, work cross-functionally with diverse groups.

• Strong commercial awareness with knowledge of budget management, planning and proven experience of leading on risk management.

• A commitment to continuing professional development.

• Effective, networking, negotiation and influencing and stakeholder management skills.

• Proven experience of driving service standards whether from a contractual or customer service base. 

• Ability to ensure that new homes are built to the highest quality and our customers receive the standard of services that creates a best in sector culture

• Good understanding of construction contracts and EU procurement

• An understanding of the Housing Association sector would be preferred but not essential

Qualifications required:

• Professional qualification such as RICS, MCIOB, ARB or equivalent is preferred but not essential


Advertised: GMT Daylight Time
Closing date: GMT Daylight Time

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