Peabody employees

Support Worker - Mental Health

Apply now Job no: 497692
Work type: Permanent - Full Time
Location: Islington, N6
Department: Care and Support
Salary: £20,963 per annum

As a Support Worker (Mental Health) you will be offering one to one support, caring for every aspect of daily life for our twelve elderly residents with mental health issues. They live in a small, homely environment in Islington, we were rated ‘Good’ at our last Care Quality Commission (CQC) inspection (February 2018).

Hornsey Lane is a Registered Care Service for older people with Mental Health issues, providing medium to long term care and support to people with history of mental health.

At Hornsey Lane our ethos is ‘Embrace the Differences’, a sense of freedom and independence for our residences is key. We offer safe and secure, person centred care. With your help we can do that - our residents and team are looking for someone who is considerate, hands-on and brings a sense of fun to the job. This is a brilliant opportunity for professional development, you will be part of a supportive team providing creative and innovative approach to care, as well as building rewarding, trusting relationships with our residents.

We ask that you provide practical and emotional support to our customers to achieve their goals, wants and wishes, support our customers to promote and maintain their independence in their homes and in the community.  You actively encourage our customers to use their support hours creatively to maximise their quality of life and experiences and ensure that the support provided is person centred in every way.

Key Responsibilities

  • Carry out needs and risk assessments, complete support plans, provide support, and carry out reviews, in accordance with policies and procedures and the requirements of stakeholders and funders.
  • Hold a caseload of clients, and provide support to them on a key work basis in their own homes or at an alternative venue if required.
  • Provide practical and emotional support to customers to achieve the outcomes set out in their support plan.
  • Support customers to identify, move into, and sustain housing which meets their needs, including supporting customers to ‘bid’ for properties and report maintenance issues
  • To provide all aspects of personal care including but not limited to handling incontinence. Supporting residents using a person-centred approach.
  • Support customers to maximise their income, to access benefits, and to budget to cover domestic bills and living expenses
  • Support customers to make full use of community facilities, play an active role in their community and take up cultural, recreational, educational and employment opportunities.
  • Support customers to maximise their physical and mental health, through liaison with health services and the promotion of a healthy lifestyle.
  • Support customers to develop and maintain positive and effective relationships with their family, friends, carers and other  professionals
  • Implement effective safeguarding practice for vulnerable adults and children in accordance with local authority and Peabody policies, guidance and protocol
  • Accurately input customer data onto a client database in a timely manner and ensure records are maintained to evidence compliance with the service specification, commissioner requirements and internal and external key performance indicators
  • Work with support workers and support coordinators to manage risks to customers, staff and the community.
  • Liaise promptly with colleagues, partner agencies and other stakeholders regarding safeguarding, welfare and risk concerns in accordance with Peabody policy.
  • Promote self-advocacy and advocate where appropriate for all customers
  • Participate in customer reviews, team meetings and training courses
  • Clearly explain the remit of the service to a range of clients and other professionals as appropriate
  • Implement the association’s equal opportunities policy as an integral part of all duties and observe the letter and the spirit of the policy at all times;
  • Maintain safe practise at all times in accordance with Peabody’s health and safety policy
  • Follow all relevant association policies and procedures and undertake any other reasonable requests from your line manager.

Please note: We are conducting video interviews at this time.


Advertised: GMT Daylight Time
Closing date: GMT Daylight Time

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