Peabody employees

Outreach Support Manager - Essex Outreach Service

Apply now Job no: 502497
Work type: Permanent - Full Time
Location: Various Essex Locations
Department: Care and Support
Salary: £28,229

Peabody has an exciting opportunity for a full time, permanent Outreach Support Manager in the Essex Outreach Service, covering South Essex. The post holder will join the Outreach Management team to support our front line Outreach Support workers, delivering housing-related support to customers living within Essex. 

You will allocate workloads, support your team with Safeguarding and customer wellbeing.  Be confident in having connected conversations with your team and support the individual development of your team members.  The Outreach Support Manager will work collaboratively with the Service Manager and Gateway to complete performance monitoring returns.  A knowledge of housing related support is essential to this role.  You will need to be organised, be confident with I.T and be able to take part in the manager out of hours on call rota.

The successful applicant will have experience of managing a team across a dispersed geographical area. You will lead, motivate and support the staff with their caseloads and personal development. Knowledge around the homeless reduction act and housing legislation are also essential. 

Travel will be necessary throughout Essex so you will need a full driving licence and access to your own vehicle.  We are currently working from home under Public Health England guidelines due to the Covid Pandemic.

In return, Peabody offer:

  • 25 days annual leave, plus bank holidays.
  • Sick pay.
  • Paid DBS (roles that require enhanced checks will include both the child and adult barring checks).
  • Peabody offers a variety of different types of roles and encourages staff development and progression.
  • Paid Induction Training and support to complete the Care Certificate (if required for the role).
  • 24/7 access to a confidential employee assistance programme line.
  • Up to 4% pension contribution matched 1:1.
  • Flexible benefits of 1% of salary with a minimum of £300.
  • Spot Bonus awards.
  • Long Service awards.
  • Paid Mileage at 45p per mile (as applicable).

The working hours are Monday - Friday, 9am - 5pm with some evening and weekend work (as required) and an out of hours on-call rota.

For an informal chat, please call the manager, Denise Burch on: 07814 295605.

Video interviews to take place week commencing: 7 September 2021.



At Peabody, where possible, we provide flexible working opportunities from day one to our employees, as we recognise the importance of a good work-life balance; and to improve our productivity and performance, we embrace agile working, which means if you are in a desk based role, that will be a hybrid of office and home working. If your role is in a client facing environment, appropriate base location will apply.


Our mission is to help people make the most of their lives and an important part of this is to ensure that our organisation reflects the wider communities we serve. We want to attract recruit and retain a diverse, inclusive and creative workforce to give us the best opportunity to meet the diverse needs of our residents and customers. We actively encourage applications from all groups and communities, as well as from BAME, LGBTQ+ and disabled people.


Advertised: GMT Daylight Time
Closing date: GMT Daylight Time

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